Terms of Service
The terms that govern your use of the Printwyze website and services. Please read them carefully.
1. Overview
These Terms of Service ("Terms") govern your use of the Printwyze website and services. By browsing the site, placing an order, or requesting a quote, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Our services
Printwyze provides printing and related services, including business stationery, large format and digital print, branded items, event materials, design support, and publishing. Specific product details, specifications, and pricing are provided on our website or in individual quotes.
3. Orders and quotes
When you place an order or request a quote, you agree to provide accurate and complete information. Prices shown on the website serve as guidance; final pricing is confirmed in your written quote. We reserve the right to decline or adjust an order if details are incomplete or inaccurate.
4. Payment
Payment terms are stated on your quote or invoice. Unless otherwise agreed, work commences once payment or an agreed deposit is received. We accept the payment methods listed on our website and reserve the right to update them from time to time.
5. Artwork and content
You are responsible for ensuring that all artwork and content you supply is your own or that you have the necessary rights and permissions to use it. You agree not to submit content that infringes any third-party rights or is otherwise unlawful. Printwyze is not liable for errors in artwork provided by you.
6. Production, turnaround and delivery
Turnaround times begin once artwork is approved and payment is received. We take care in production but cannot guarantee an exact match between a digital preview and the final physical product. We provide nationwide delivery through trusted couriers and may also offer selected foreign delivery.
7. Returns and reprints
If a product is defective as a result of our production error, please contact us within a reasonable time of receipt and we will assess a reprint or replacement. Claims are not accepted for errors originating from artwork or files supplied by you, or where the approved proof was followed.
8. Limitation of liability
To the fullest extent permitted by law, Printwyze shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability is limited to the amount paid for the specific order in question.
9. Intellectual property
Unless you commission design work from us, all artwork and content you provide remains yours. Our website content, branding, and any original designs we produce for you are protected by intellectual property laws and may not be reproduced without permission.
10. Changes to these Terms
We may update these Terms from time to time. Any changes will be posted on this page and take effect once published. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
11. Governing law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms or your use of our services shall be subject to the jurisdiction of the courts of Nigeria.
12. Contact us
If you have any questions about these Terms, please reach out through our Contact page and our team will be glad to assist.